Privacy Policy
How AI Regent Protects Your Personal Data
This Privacy Policy outlines how AI Regent PLC (AIR) collects, uses, and protects any information that you provide when using our website. We are committed to ensuring your privacy is protected. Should we request information by which you can be identified, you can rest assured that it will only be used in accordance with this Privacy Statement.
AI Regent PLC reserves the right to update this Privacy Policy as necessary. Please review this page periodically to ensure you are informed of any changes. This policy is effective from 01/10/2024.
What We Collect
- Name and job title
- Contact information, including email address and phone number
- Demographic details, such as postcode, preferences, and interests
- Information relevant to customer surveys or service offers
How We Use the Information
- Delivering the products, services, or information you request.
- Internal record-keeping.
- Improving our products and services.
- Sending promotional emails about products, offers, or updates we think you'll find valuable.
- Contacting you for market research via email, phone, or mail.
- Customising the website to better suit your preferences.
How Long We Keep Your Data
- Prospective Customer Data: Retained for up to 5 years, after which we will seek to renew your consent.
- Customer Data: Kept for the duration of our business relationship and as required for legal or audit purposes.
- Service Support Data: Retained indefinitely to inform future service improvements.
- Anonymised Data: Used for research or statistical purposes without time restrictions.
How We Protect Your Data
We are committed to ensuring your personal information is secure. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial safeguards.
Cookies
Cookies are small files that track website activity and help improve your browsing experience. By using our website, you consent to our use of cookies for analytics, user preferences, and login sessions.
You may choose to accept or decline cookies via your browser settings. Note that disabling cookies may limit website functionality. For more details, please refer to our Cookies Policy.
Third-Party Links
Our website may include links to external sites. Please note that we do not have control over these websites and cannot be responsible for the protection of any data you provide when visiting them.
Your Rights
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct or update inaccurate data.
- Erasure: Request deletion of your personal information, unless we are legally obligated to retain it.
- Restriction: Limit how we process your data under specific conditions.
To exercise these rights, email us at datalead@airegent.com.
Sharing Your Data
We will not sell, distribute, or lease your personal information to third parties unless required by law.
Contact Information
For questions or concerns about this Privacy Policy or how we handle your data, contact us at:
AI Regent PLC
Email: datalead@airegent.com
Address: Carmine Court, 202 Imperial Drive, Harrow, HA2 7HG, United Kingdom